The player from Chile has concluded all needed actions and account verification, met all withdrawal prerequisites but money were not deposited to his account since initiating withdrawal process on July 13. The complaint was turned down given that the participant stopped responding.
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The problems Team experienced prolonged the time frame for that player to respond, even so the player did not accomplish that. Due to this fact, we have been struggling to move forward While using the investigation and had to reject the criticism.
The participant from Brazil experienced asked for quite a few withdrawals in broken-down amounts and experienced acquired merely a aspect of these. immediately after per month of waiting around For the remainder of his winnings, that they had stopped responding and cited an "interior assessment" devoid of location a deadline. The participant had initiated 23 withdrawals and had only gained five of them.
Later, the casino verified that all Beforehand asked for withdrawal transactions were correctly credited for the participant. The On line casino certain the participant that each one her requests were properly processed on here their close. The problem was regarded fixed, but devoid of affirmation from the player, the complaint was turned down.
As We have now confirmed, you have efficiently withdrawn seven hundred,000 CLP from our Web-site in advance of. There exists an extra verification ask for in your account. the moment you upload the requested document, the withdrawal will likely be processed.
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Según hemos comprobado, ha retirado con éxito 700,000 CLP de nuestro sitio Net anteriormente. Hay una solicitud de verificación adicional en su cuenta. Tan pronto como suba el documento solicitado, se procesará el retiro.
right after several communications with the two the On line casino and her bank, the player was not able to provide the requested files for even further verification. Consequently, the complaint was rejected as a consequence of a lack of response and the inability to investigate further.
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